HR Checklist
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Checklist |
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Contact List |
General Pandemic Response Parameters |
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Have crisis management / disaster management team in place | ||||
Crisis management contact1 | ||||
Crisis management contact2 | ||||
Crisis management contact3 | ||||
Leadership team in place to address unexpected escalations that require action (based on warning from CDC, WHO, County office, State, Central Govt) |
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Task force committee in place to address emergency evacuation of building, shutting down office, backup, knowledge transfer, etc. | ||||
Communication plan in place to address emergencies with short notice. Identify who will send communication, approval process, etc. | ||||
Perform test drills for evacuation, shutting down office, server backups, etc. to assess preparedness for future emergencies | ||||
Employee Communication |
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Communicate and share material around hygiene (Do’s and Don’ts while sneezing or coughing or sharing common space, kitchen and printer room etiquette, posters with symptoms of COVID, awareness on virus transmission etc. | ||||
Share key contacts details (email, phone, website link) for updates on pandemic and related questions | ||||
Build mass communication channels (e.g., phone number, email, app) for communicating pandemic status and actions to employees, vendors, suppliers and customers | ||||
Share information on how company is mitigating risk from vendors and external suppliers, actions taken and reinsure safety | ||||
Share regular information on why company has to follow certain protocols to reduce spread of COVID. | ||||
Educate and train employees how COVID can directly affect the on-site working, operations, reputation and company financial. | ||||
Communicate on how company is facilitating safe and secure way to disclose if someone has COVID or about possible exposed to COVID. | ||||
Clearly mention whom to contact or mechanism of sharing information on COVID | ||||
Be sensitive and ensure any communication does not offend employees and is appropriate across regions. | ||||
Share publicly available information on pandemic, how to get tested, locations etc. | ||||
Update and share any company sponsored health programs and any changes to health benefits, including availability of special screening facilities that company might provide. | ||||
Ensure company clearly states and explains any possible impact to compensation (if any) or ensure no-punitive action will be taken for those directly impacted by COVID | ||||
Ensure employees with any symptoms or tested positive for COVID are not stigmatized | ||||
Communicate and explain how employee’s data is secure and share privacy related communications often. Ensure employees feel comfortable to share health related information. | ||||
Employee Staffing |
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Decide if you are going to reopen in stages (Staggered reopen) | ||||
Decide if you need to adjust business hours or implement shifts | ||||
Identify priority of teams for returning to work (E.g. Admins and Tech first, Followed by finance, marketing) | ||||
Contact employees and supervisors for their input on reopening and any special needs | ||||
Ensure you have a mechanism to allocate employees to different shifts or time slots, avoid overcrowding or double booking | ||||
Social Distancing |
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Ensure you have ways to implement social distancing | ||||
Move employee workstations at least 6 feet apart or provide enough separation to maintain 6 feet distance | ||||
Assess if you need barriers or increase the cube height | ||||
Eliminate shared workstations | ||||
Have dedicated rooms and open areas with video conferencing capabilities | ||||
Allow remote working when possible | ||||
Avoid or limit non-critical business travel | ||||
Visitors, Customers, Interviews |
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Limit visitors as much as possible and assess if video conferencing is an alternative | ||||
Provide PPE for visitors or ensure they carry their own | ||||
Inform visitors about company protocol before they arrive | ||||
Ensure they take health check survey before they arrive on-site | ||||
Health Screening |
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Work with company insurance provider and local health center if on-site health screen is an option | ||||
Communicate employees about any on-site health screening facilities | ||||
Communicate to employees about data privacy, if company plans for an on-site health screen center | ||||
Health Symptom Check |
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Have a self-reported health screen survey administered to employees on regular basis | ||||
Communicate to employees why symptom check survey is required (CDC, local government protocols) | ||||
Communicate to employees how providing accurate and true information in survey is critical | ||||
Communicate to employees about data privacy, if company plans for an online health symptom check | ||||